Santander UK, a wholly-owned subsidiary of Banco Santander, serves over 14 million active customers in the UK. Credit: Dani Ber/Shutterstock.

Santander UK has formed a partnership with Token.io, a provider of account-to-account (A2A) payment infrastructure, to enhance its open banking capabilities.  

The collaboration, unveiled at the Open Banking Expo in London, aims to improve customer experiences and develop innovative payment propositions using Token.io’s connectivity and infrastructure. 

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Initially, Santander will integrate Token.io’s technology to offer its customers the option to make credit card repayments directly from an external bank account.  

This A2A payment method is designed to provide a more seamless experience than traditional direct debit or manual bank transfers, eliminating manual data entry errors and incorporating biometric Strong Customer Authentication (SCA) for mobile payments. 

Santander also aims to modernise real-time money movement for its retail banking clients by utilising Token.io’s infrastructure. 

Santander UK, a wholly-owned subsidiary of Banco Santander, serves over 14 million active customers in the UK, offering a wide range of financial products and services. 

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Token.io CEO Todd Clyde said: “We are thrilled to partner with Santander, a forward-thinking institution committed to driving open banking innovation and enhancing the experience of millions of customers.  

“Token.io’s technology, combined with Santander’s dedication to exceptional service, will undoubtedly set new standards for how financial institutions leverage open banking to create innovative value propositions that meet the evolving needs of consumers and businesses.” 

The partnership aligns with insights from the Capgemini Research Institute’s World Payments Report 2025, which underscores the significance of instant payments and open banking for financial institutions.  

The report suggests that these technologies could potentially offset 15-25% of future card transaction volume growth. 

Earlier this month, Ecommpay also extended its partnership with Token.io, adding Token.io’s virtual accounts in four new markets — the Netherlands, Spain, France, and Ireland, to Ecommpay Open Banking Advanced.