All articles by Douglas Blakey

Douglas Blakey

Regulation, fraud and a need for speed: The new payments resilience pressure test

James Richardson explains why building resilient payment systems must now be a core strategic objective for every organisation

How cultural, geopolitical and resilience factors are shaping payment choices across Europe

Didier Noëllec offers an expert analysis of Worldline data relating to cash versus the cashless society across Europe and examines the forces shaping the future of payments

BNPL’s role in expanding shopping accessibility in emerging markets

Clarice Leaman explains why BNPL use is soaring in many markets where credit-card penetration or credit limits remain low, allowing mobile-savvy consumers to participate in digital commerce without needing a traditional plastic card

The emerging priorities of Europe’s B2B payments leaders

B2B payments expert Inez Berkhof-Hollander offers useful insights for buyers and sellers in UK and European markets

Payouts are becoming the real payments test for gaming operators

Jacob Spencer explains why better coordination between payments, compliance and risk reduces unnecessary effort, improves visibility over cash movement and delivers faster, more predictable payouts without cutting corners

Why loyalty programs are now a core budgeting tool, not just a perk

Shawn Conahan outlines how banks and fintechs can operationalise rewards as financial infrastructure, embedding real-time value visibility and access into the payment and checkout experience to drive sustained engagement

Merchant risk has evolved, so why are PSPs still relying on registry data alone?

Mateusz Pniewski analyses why registry-based verification is no longer enough for modern merchant risk assessment and explains how PSPs can combine structured data with broader signals to build a more accurate picture of merchant activity

Why 95% of UK SMEs are turning to AI to close the ‘hidden revenue gap’

Jon Reynolds explains how AI can best be utilised to beat the triple whammy of failed payments, abandoned checkouts and silent churn

Moving the Needle with Digital Cardholder Engagement: From Features to AI-First Experiences– New Celent report alert

Celent examines the current state of digital cardholder engagement, both capabilities and delivery approaches

The limits of fraud prevention as payments become instant

As settlement compresses and AI-driven fraud evolves, risk decisions are shifting into the transaction itself, explains Noam Grinberg