All articles by Douglas Blakey
Douglas Blakey
How financial services tech has lost sight of the humans behind apps
Dan Scholey discusses the current technological developments in financial services which, he believes, are inadvertently overlooking a critical element: the human customers at the heart of it all
The great balancing act: Why fraud prevention must move upstream
With banks under increasing pressure to deliver seamless digital experience while tightening financial crime controls, Thara Brooks explains why there is a need for ecosystem-wide collaboration
The merchant economy: How integrated payments are re-architecting banking
Dr Gulzar Singh explains why the next decade of growth will belong to banks that master merchant ecosystems
Collaboration is the new currency of innovation
As retail payments become more complex and more critical, collaboration is evolving from a strategic choice to a structural necessity, writes Jean-Philippe Niedergang
Why smarter cross-border B2B payments are the key to emerging economies’ growth
Modern infrastructure, smarter and embedded B2B payment solutions, regulation sandboxes, telecom collaborations: Deepak Gusain assesses key trends driving smarter payments in the emerging markets
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Focussing on infrastructure will define fintech’s future
As the global fintech market matures, scalable, secure, and interoperable infrastructure is emerging as the true foundation of financial innovation, writes Andrii Shevchuk
Can AI shopping escape the ‘enshittification’ trap?
As Chris Jones explains, AI shopping has the potential to transform how we buy everything from trainers to travel but will AI agents act in the true interests of consumers?
Real-Time vs. batch payment processing: Finding the right fit for your business model
The choice is not a matter of old versus new technology, explains Dr Nigel Jewell. Rather, it hinges on whether the payment process needs to be tightly coupled with real-time user actions
The real work begins: Why the second half of the decade demands a shift in payments strategy
At the halfway point of the decade, payments and fintech leaders are at a point of reflection. Deepak Gupta sets out a roadmap for the C-suite given the sector’s challenges and huge business opportunities
Mastercard unveils enhancements to its commercial payment offering
New global product innovations empower B2B platforms and financial providers to meet corporate demands for efficiency, simplicity, and transparency in every transaction