All articles by Douglas Blakey
Douglas Blakey
The hidden cost of payment outages: Why resilience is now a strategic imperative for US and UK businesses
Chris Kronenthal discusses FreedomPay’s latest research that reveals compelling differences between the UK and US markets in respect of payment resilience and how disruptions impact business and consumers
UK contactless cards reforms go live: Industry reaction
Leading industry observers comment on the FCA’s contactless rule changes that take effect today, giving firms greater flexibility to change contactless limits.
Payback time: Does the UK need a sovereign payments system?
Rupert Lee-Browne discusses whether talk of sovereign payments infrastructure is grounded in realism, or political theatre?
From clicks to confidence: How verified identities will power digital commerce growth
As digital commerce expands into real-world interactions and autonomous agent-driven transactions, trust and identity verification will become foundational infrastructure, explains Ajay Patel
The gaming industry is being held back by legacy systems; it’s time for a modern mass payment infrastructure
Rob Israch explains why modernised and reliable mass payments technology is essential to unlock global creativity and ensure the gaming world remains open and competitive
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The future of online shopping baskets in the era of agentic AI checkout
Agentic checkout represents a watershed moment. Michaela Weber discusses how the right payment strategy can make or break the buyer experience in a digital economy shaped by speed, choice and trust?
Cash acceptance is the key to ensuring payments resilience
Ross Borkett explains how weather disruption, connectivity outages and system failures are exposing single points of failure in the digital payments ecosystem, reinforcing why cash still forms part of a resilient, mixed payment infrastructure
The hidden costs of inefficient cash application and how modern teams are finally fixing them
Steve Markle explains why past cash application automation approaches have failed and how only context-aware, adaptive intelligence can deliver reliably and at scale
From transaction to experience: Embedding value at checkout
Scott Dawson explains how the future of payments lies in ‘embedded value’ – enhancing the checkout experience with practical, customer-focused functionality
Advancing Europe’s payments system: From commitment to capability
Kelly Devine sets out Mastercard’s approach to strengthening Europe’s payments system around five core ideas: Stability,standards, security, seamlessness and success