All articles by Douglas Blakey
Douglas Blakey
The gaming industry is being held back by legacy systems; it’s time for a modern mass payment infrastructure
Rob Israch explains why modernised and reliable mass payments technology is essential to unlock global creativity and ensure the gaming world remains open and competitive
The future of online shopping baskets in the era of agentic AI checkout
Agentic checkout represents a watershed moment. Michaela Weber discusses how the right payment strategy can make or break the buyer experience in a digital economy shaped by speed, choice and trust?
Cash acceptance is the key to ensuring payments resilience
Ross Borkett explains how weather disruption, connectivity outages and system failures are exposing single points of failure in the digital payments ecosystem, reinforcing why cash still forms part of a resilient, mixed payment infrastructure
The hidden costs of inefficient cash application and how modern teams are finally fixing them
Steve Markle explains why past cash application automation approaches have failed and how only context-aware, adaptive intelligence can deliver reliably and at scale
From transaction to experience: Embedding value at checkout
Scott Dawson explains how the future of payments lies in ‘embedded value’ – enhancing the checkout experience with practical, customer-focused functionality
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Advancing Europe’s payments system: From commitment to capability
Kelly Devine sets out Mastercard’s approach to strengthening Europe’s payments system around five core ideas: Stability,standards, security, seamlessness and success
Why speed, not tokens, will shape the next phase of payments
Kevin Zeman explains why stablecoins have struggled to meet enterprise needs in practice and sets out the capabilities businesses actually require to support instant, cross-border payouts
Europe’s Agentic commerce shift: Why AI agents are set to become economic actors
Hanah-Marie Darley discusses what it what it means when AI agents transact under delegated authority and why permissions and governance must travel with the agent — not sit in stagnant policy documents
How the Middle East conflict develops will determine the long-term remittance business from the Gulf states
The development of the conflict in the Middle East will determine the longer-term outlook for the remittance service providers that serve the expatriate worker community from South Asia and the Philippines, writes Arnie Cho
Tokenised deposits: infrastructure not experimentation will define next phase of bank-to-bank payments
Radi El Haj discusses the potential for tokenised deposits to transform bank-to-bank payments