All articles by Douglas Blakey
Douglas Blakey
Payouts are becoming the real payments test for gaming operators
Jacob Spencer explains why better coordination between payments, compliance and risk reduces unnecessary effort, improves visibility over cash movement and delivers faster, more predictable payouts without cutting corners
Why loyalty programs are now a core budgeting tool, not just a perk
Shawn Conahan outlines how banks and fintechs can operationalise rewards as financial infrastructure, embedding real-time value visibility and access into the payment and checkout experience to drive sustained engagement
Merchant risk has evolved, so why are PSPs still relying on registry data alone?
Mateusz Pniewski analyses why registry-based verification is no longer enough for modern merchant risk assessment and explains how PSPs can combine structured data with broader signals to build a more accurate picture of merchant activity
Why 95% of UK SMEs are turning to AI to close the ‘hidden revenue gap’
Jon Reynolds explains how AI can best be utilised to beat the triple whammy of failed payments, abandoned checkouts and silent churn
Moving the Needle with Digital Cardholder Engagement: From Features to AI-First Experiences– New Celent report alert
Celent examines the current state of digital cardholder engagement, both capabilities and delivery approaches
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The limits of fraud prevention as payments become instant
As settlement compresses and AI-driven fraud evolves, risk decisions are shifting into the transaction itself, explains Noam Grinberg
Escaping the card-first trap: why LPMs are the C-suite’s next growth lever
Stuart Neal discusses the growing disconnect between those responsible for revenue growth at US enterprises and the changing payment needs of consumers worldwide
Localisation changes how fraud detection works
John Lunn sets out the challenges facing merchants as localisation and data residency rules tighten
You can’t win today’s race with yesterday’s technology
Dan Parsons explains why payments and acceptance platforms must adapt as commerce accelerates
Is the clock running out for safeguarding execution?
Nick Botha highlights the huge number of payments firms stuck with broken data foundations and outdated legacy systems and what that means for their ability to achieve regulatory compliance