All articles by Douglas Blakey
Douglas Blakey
Why payment data is changing how unattended retail operates
Lynda Clarke explains how payment and telemetry data are helping unattended retail operators improve stock planning, servicing and day-to-day efficiency
Hyundai Alphabet card presents an alternative to universal ‘one-card-for-everything’
Hyundai Card revives Alphabet category cards with up to 10% niche discounts; success hinges on adoption as multi-card fees and complexity may deter users, writes Bhavya Patel
Interview: Tribe Payments’ Rūta Kairytė on what the Baltics get right in payments
Rūta Kairytė, Tribe Payments Commercial Director for Northern Europe, tells EPI why Lithuania, Latvia and Estonia continue to punch above their weight
The economics of AI in banking: Why the cheapest token is the one you never use
Managing AI cost is not about using less technology, explains Tamsin Crossland but is about designing systems that use technology more intelligently
The psychology of Gen Z spending in a frictionless world: NMI
Tiffany Johnson explores the psychology behind Gen Z’s spending habits and the tension shaping how they engage with modern payments
Subscribe to our Newsletter
Get industry leading news, data and analysis delivered to your inbox
Will agentic commerce push more merchants into marketplaces?
The economics of agentic commerce – from affiliate models and conversion to stored payment credentials – may give large marketplaces a structural advantage, says Chris Jones. What does this mean for merchants and acquirers?
Why merchant expectations have outgrown traditional POS
The payments industry still talks about terminals but merchants increasingly don’t. Jean-Philippe Niedergang argues that payment acceptance has become the baseline and that the next competitive battleground is operational simplicity
Interview: XTransfer’s Violas Xiao on designing cross-border trade for SMEs
XTransfer moved more than $60bn last year across 200+ countries. Violas Xiao, Latin America and Singapore CEO, explains what that scale reveals about cross-border payments for trading SMEs, and what still needs to change
Why terminal governance is becoming a payments infrastructure issue
Alan Moss explains why terminals should be treated as long-term infrastructure rather than hardware, and how the way they’re governed directly shapes a retailer’s ability to scale, adapt and stay compliant
The buy-now-pay-later balancing act: providing consumer protection and access to credit
Rachel Duffey, CEO of one of the UK’s largest debt advice providers, discusses the recent BNPL regulations and how tighter affordability checks could cause some consumers to turn to less regulated or illegal forms of borrowing