All articles by Douglas Blakey

Douglas Blakey

Payback time: Does the UK need a sovereign payments system?

Rupert Lee-Browne discusses whether talk of sovereign payments infrastructure is grounded in realism, or political theatre?

From clicks to confidence: How verified identities will power digital commerce growth

As digital commerce expands into real-world interactions and autonomous agent-driven transactions, trust and identity verification will become foundational infrastructure, explains Ajay Patel

The gaming industry is being held back by legacy systems; it’s time for a modern mass payment infrastructure

Rob Israch explains why modernised and reliable mass payments technology is essential to unlock global creativity and ensure the gaming world remains open and competitive

The future of online shopping baskets in the era of agentic AI checkout

Agentic checkout represents a watershed moment. Michaela Weber discusses how the right payment strategy can make or break the buyer experience in a digital economy shaped by speed, choice and trust?

Cash acceptance is the key to ensuring payments resilience 

Ross Borkett explains how weather disruption, connectivity outages and system failures are exposing single points of failure in the digital payments ecosystem, reinforcing why cash still forms part of a resilient, mixed payment infrastructure

The hidden costs of inefficient cash application and how modern teams are finally fixing them

Steve Markle explains why past cash application automation approaches have failed and how only context-aware, adaptive intelligence can deliver reliably and at scale

From transaction to experience: Embedding value at checkout

Scott Dawson explains how the future of payments lies in ‘embedded value’ – enhancing the checkout experience with practical, customer-focused functionality

Advancing Europe’s payments system: From commitment to capability

Kelly Devine sets out Mastercard’s approach to strengthening Europe’s payments system around five core ideas: Stability,standards, security, seamlessness and success

Why speed, not tokens, will shape the next phase of payments

Kevin Zeman explains why stablecoins have struggled to meet enterprise needs in practice and sets out the capabilities businesses actually require to support instant, cross-border payouts

Europe’s Agentic commerce shift: Why AI agents are set to become economic actors

Hanah-Marie Darley discusses what it what it means when AI agents transact under delegated authority and why permissions and governance must travel with the agent — not sit in stagnant policy documents