All articles by Douglas Blakey
Douglas Blakey
The financial fraud gap: threats are industrialising, and defences aren’t keeping up
With cyber and fraud attacks in financial services becoming more frequent and more efficient, the industrialisation of fraud is requiring financial institutions to adopt new ways of improving fraud detection and management, writes Luca Collaciani
Why payments could be one of AI’s most valuable financial use cases
Utkarsh Ahuja gives an investor’s take on the potential benefits to the payments sector of optimising AI strategy
Why payment data is changing how unattended retail operates
Lynda Clarke explains how payment and telemetry data are helping unattended retail operators improve stock planning, servicing and day-to-day efficiency
Hyundai Alphabet card presents an alternative to universal ‘one-card-for-everything’
Hyundai Card revives Alphabet category cards with up to 10% niche discounts; success hinges on adoption as multi-card fees and complexity may deter users, writes Bhavya Patel
Interview: Tribe Payments’ Rūta Kairytė on what the Baltics get right in payments
Rūta Kairytė, Tribe Payments Commercial Director for Northern Europe, tells EPI why Lithuania, Latvia and Estonia continue to punch above their weight
Subscribe to our Newsletter
Get industry leading news, data and analysis delivered to your inbox
The economics of AI in banking: Why the cheapest token is the one you never use
Managing AI cost is not about using less technology, explains Tamsin Crossland but is about designing systems that use technology more intelligently
The psychology of Gen Z spending in a frictionless world: NMI
Tiffany Johnson explores the psychology behind Gen Z’s spending habits and the tension shaping how they engage with modern payments
Will agentic commerce push more merchants into marketplaces?
The economics of agentic commerce – from affiliate models and conversion to stored payment credentials – may give large marketplaces a structural advantage, says Chris Jones. What does this mean for merchants and acquirers?
Why merchant expectations have outgrown traditional POS
The payments industry still talks about terminals but merchants increasingly don’t. Jean-Philippe Niedergang argues that payment acceptance has become the baseline and that the next competitive battleground is operational simplicity
Interview: XTransfer’s Violas Xiao on designing cross-border trade for SMEs
XTransfer moved more than $60bn last year across 200+ countries. Violas Xiao, Latin America and Singapore CEO, explains what that scale reveals about cross-border payments for trading SMEs, and what still needs to change