All articles by Robin Arnfield

Robin Arnfield

Mobile money takes off slowly in Afghanistan

Afghanistan hasn’t seen the levels of mobile money adoption that Kenya has with M-Pesa. Mobile money is still embryonic and Afghanistan remains a cash-based society. But the government, mobile network operators (MNOs), and NGOs are working to foster adoption of mobile money, Robin Arnfield reports

Chase Pay to galvanise U.S. bank mobile wallet market

Unlike their Canadian counterparts, U.S. banks have held back from launching own-brand mobile wallets for proximity payments. But the mid-2016 launch of Chase Pay may well force them to offer mobile wallets or risk losing customers to JPMorgan Chase. Robin Arnfield reports

MUFG Union Bank sees nationwide opportunities from digital

MUFG Union Bank, the San Francisco-based subsidiary of Japan’s Mitsubishi UFJ Financial Group, sees an opportunity to use digital technology to expand its reach across the US Robin Arnfield investigates

Peruvian banks launch shared mobile money scheme

Peru’s banks and telcos have collaborated to launch a mobile money scheme which is being viewed as a model for other emerging markets. With the aim of serving the country’s unbanked and the ambition to have two million active users by 2020, it’s one to watch. Robin Arnfield reports

YellowPepper focuses on Latin American mobile payments market

Latin American mobile banking services pioneer YellowPepper has reinvented itself as a provider of mobile payments platforms in the region, Robin Arnfield reports. The move reflects the rapid growth of smartphone penetration in Latin America and the opportunities this provides to banks and retailers

BMO sees growth in North American digital banking

BMO Financial Group is making rapid progress in migrating its customers to digital channels, Cesar Rainusso, BMO’s vice-president, Digital Channels, tells Robin Arnfield.

Canada consults users on payments infrastructure modernisation

The Canadian Payments Association, the agency responsible for Canada’s core payments infrastructure, is in the midst of a modernisation effort to ensure the country’s systems meet users’ needs. This will involve introducing Faster Payments as well as the XML-based ISO 20022 financial messaging standard. Robin Arnfield reports

FNB leads South African digital banking market

Mobile app banking is the fastest growing digital channel at First National Bank (FNB), South Africa’s oldest bank. The bank has won top ratings for its online and mobile banking platforms, but how is it taking advantage of its new digital focus? Robin Arnfield reports on the bank’s technological progress

CIBC benefits from early move in mobile banking

CIBC was the first major Canadian bank to launch a mobile banking app and the first to launch NFC-based mobile payments. The Canadian bank has benefited from its first-mover advantage, coming joint first with Scotiabank in Forrester Research’s 2015 Canadian mobile banking rankings. Robin Arnfield reports

Foreign e-merchants see profits in Latin America

US and European e-merchants are keen to enter the fast-growing Latin American e-commerce market. But they need to be able to accept a multiplicity of online payment methods and cope with complex local tax regulations. Robin Arnfield reports.