Point-of-Sale manufacturer NCR and eBay owned PayPal have signed an agreement to integrate NCR’s innovative mobile solutions for hospitality and retail with PayPal’s digital payment technology.
Initially, NCR and PayPal will integrate PayPal mobile payment options into the recently announced NCR Mobile Pay application and NCR Aloha Online Ordering. Designed for the more than 60,000 restaurant sites using NCR Aloha point-of-sale technology, NCR Mobile Pay enables restaurant patrons with a smartphone to browse their bill, re-order menu items, alert their server, complete surveys and pay. With the new integration, PayPal appears as a payment option and allows consumers greater choice for secure payments alongside credit or debit card options. Consumers will also be able to use the PayPal mobile application to locate and "check in" at participating NCR Mobile Pay merchants to access the same functionality.
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The companies are also working to integrate PayPal mobile payment options into NCR’s Convenience-Go (C-Go) application for petroleum and convenience stores. C-Go is a store-branded mobile application that allows shoppers to purchase fuel, food, car washes and other items right from the application. PayPal integration gives C-Go users another easy option for paying at the pump or inside stores with their smartphone while also providing stores with valuable opportunities for targeted up selling and promotions. Additionally, NCR and PayPal plan to enhance NCR’s Netkey Endless Aisle application with PayPal integration to speed up the consumer checkout process for consumers using the solution for online shopping in a physical store and create new revenue opportunities for retailers.
Beyond these initial solutions, initiatives are planned to integrate NCR’s Advanced Marketing Solution (AMS) loyalty and offer management system with the PayPal digital wallet. This integration will enable consumers to "check in" on their mobile devices as they start shopping to take advantage of shopping lists as well as digital redemption of coupons and special offers when they pay.
The companies said that a recent global survey from NCR found that 52 percent of consumers want the option of using mobile technology to scan and pay for items while shopping, yet only 12 percent of retailers currently provide this for customers. Together, NCR and PayPal aim to enable restaurants and retailers to seamlessly integrate their point-of-sale (POS) technology with the consumer’s digital wallet.
"Combining NCR’s broad hospitality and retail footprint with PayPal’s global customer base enables restaurants and retailers to redesign the consumer experience with mobile-enhanced shopping and payments while materially improving business processes and creating seamless consumer experiences across touch points, locations, and channels."
"Consumers and retailers want choice when it comes to purchasing and making payments as the lines between shopping online and in-the-store are rapidly disappearing," Don Kingsborough, PayPal’s vice president of Retail and Prepaid said.
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