‘Eye-opening’ survey reveals more than a third
of consumers worldwide do not conduct online banking due to
security concerns.

IT security solutions provider Avira polled
100 million of its customers worldwide, of which 3,127 responded to
the online survey asking if they trust online banking or if they
have concerns about security while accessing information
online.

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Just over 20% said they felt secure, nearly
half of the respondents said they conduct online banking but are
concerned about the increase of internet crime and 31% claimed
never to participate in online banking, preferring to visit a bank
branch in person because of security concerns.

“It’s a good sign to learn that almost half of
the people we polled at least had some concerns with banking online
and eye opening that almost one out of three just didn’t practice
online banking in any form whatsoever,” said Sorin Mustaca, data
security expert of Avira..

“This proves that financial institutions have
a long way to go before they persuade most of their customers to
trust doing business online.”