Backbase delivers digital banking platform to support MyState’s future growth. Source: Shutterstock.com

Backbase has successfully delivered a new digital banking platform for MyState Bank (MyState) to support future growth. The platform represents a significant leap forward in delivering seamless, customer-centric digital experiences to MyState customers.

MyState has partnered with Backbase to modernise its digital banking offering, aiming to simplify money management with an easier, more user-friendly and secure platform for customers.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Backbase has developed a proven engagement banking suite, combined with a robust delivery methodology

Backbase’s powerful, flexible, and modular platform enables seamless integration with other technologies that the bank has invested in.

Brett Morgan, Managing Director and CEO, MyState Bank, said: “To support our growth ambitions, we have chosen to invest in best-of-suite technology to provide the best possible digital and people backed experience for our customers. The implementation has been smooth and customers have reacted positively to the new highly rated app and digital experience.”

The Backbase Engagement Banking Platform now supports MyState’s range of personal digital banking capabilities, including advanced personal finance management (PFM), payments (including Pay ID and digital wallets), deeply embedded threat/fraud protection and a sophisticated limits/notifications capability across all channels.

Iman Ghodosi, Managing Director – Australia and New Zealand at Backbase Australia, commented: “We are excited to support MyState’s growth ambitions, with the Backbase platform as a key enabler. MyState is now well positioned to respond to the rapidly evolving needs of banking customers in Tasmania and as well as targeting growth on the east coast of Australia as a challenger brand”.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Anand Venkatachalam, Director for Customer Success at Backbase Australia, added: “We are thrilled to see MyState’s implementation go live and deliver a truly world-class tailored customer experience. To date, over 250 production releases have taken place in the lead up to launch. Ultimately, MyState Bank now has the machinery in place to continue innovation plans. Since our partnership began, we’ve fostered a collaborate-to-win, success driven mindset and Backbase is eager to see this continue to flourish in the years to come.”