Chase has announced the addition of a new lock/unlock feature to its credit cards, enabling customers to instantly and temporarily turn them off to prevent usage upon theft or misplacement.

The feature can be accessed through the Chase app on mobile or via chase.com website on computer.

When locked, Chase credit cards cannot be used for new purchases, cash advances and balance transfers. However, the feature will not affect automatic payments in order to avoid any disruptions to recurring charges.

Chase credit cards leading innovation

Chase Card Services CEO Jennifer Piepszak said: “We are always working on ways customers can pay with confidence every time. Now you can protect your credit card with just a few clicks on your phone or computer.”

Later this year, the card issuer plans to bring the lock/unlock feature to its debit cards as well.

Chase said it is focussed on investing in technologies that will facilitate banking from mobiles, making payments to people, places and bills easier and more convenient.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Last month, the company expanded cardless access to nearly all of its 16,000 ATMs in the US. This technology allows customers to withdraw money using phone’s mobile wallet without requiring a physical card.

Holders of a Chase debit or Liquid card can avail this service by uploading their card details to the phone’s mobile wallet via the Chase Mobile app.