Japanese ICT firm Fujitsu and payment provider Ingenico have teamed up to provide British rail operator Merseyrail with contactless payment terminals.

Merseyrail, based near the Northern city of Liverpool, already uses Fujitsu’s STAR POS ticketing system but will now also receive contactless terminals from Ingenico.

Jose Luis Arias, MD for Ingenico Northern Europe and Iberia, commented: "Through its STAR ticketing system, Fujitsu has taken the lead in providing the transport industry with a cutting edge payment solution which has improved the passenger travel experience and provided bottom line benefits for customers.

"We’re delighted to be working with Merseyrail. We look forward to helping them to further improve their services, by providing full PCI compliance through our Axis platform and contactless capabilities through our PINPads."

The new contactless terminals will allow travellers on Merseyrail to tap their card on the terminal to pay rather than inserting a card into the chip & PIN machine and entering a PIN.

Contactless payments will be enabled for payments up to £20 ($33.5), but payments over this limit will also require a PIN to be entered.

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Paul Patterson, executive director at Fujitsu, said: "Enabling rail companies to keep up with the latest technology is key to enhancing the customer experience.

"Contactless payment technology will allow Merseyrail to increase the quality and speed of its service and ensure customers’ data, while our collaboration with Ingenico will ensure that their data is protected to the highest standard."

Maarten Spaargaren, Merseyrail’s MD, added: "The total volume of contactless transactions now represents 9.13 per cent of all card payments, with that figure steadily going up.

"It is great news that more and more people are choosing to pay using contactless, and we’re thrilled to be continually introducing new ways of making the customer experience on our network easier and more convenient."

 

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