The value of mobile commerce transactions are expected to surpass $3.2trn by 2017, increasing from $1.5trn in 2013, according to a report from mobile research consultant Juniper Research.

Over the next five years, this increase is forecast to be fuelled by mobile banking which will account for the majority of transaction values.

To put this into perspective, total financial transactions in the US alone reached $4,400trn in 2012.

The report found that key industries such as retail, airline and financial institutions are expected to increase their investments in mobile technology to improve customer engagement, delivery and payment options.

The introduction of mobile wallet services was noted to have provided first time financial access in various emerging markets, where the number of unbanked adults was over 50%.

A number of obstacles m-commerce will need to overcome are also identified.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Author of the report Dr Windsor Holden said: "A significant minority of retailers have yet to optimise their sites for mobile. Unless retailers ensure a seamless, user-friendly mobile shopping experience, they will fall behind competitors who are already using mobile channels to enhance customer relationships."

Related Articles

New retail POS report forecasts e-payment boom

Mobile NFC growth forecast scaled back