Greater Manchester’s transport chiefs have dropped the firm responsible for installing tap-to-pay technology after a series of delays

Digital solutions firm Atos had been contracted by Transport for Greater Manchester (TfGM) in 2012 to design and deliver a smart ticketing scheme called ‘Get Me There’. Yet after considerable delays, TfGM announced ‘it has become clear that Atos cannot deliver the smart ticketing system as contracted’.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

An Oyster-style service will still be delivered, according to TfGM, and Atos will assist during the transitional period to ensure minimal disruption for commuters.

In a statement, TfGM said: “The parties have decided that it is in their best interests to agree to a mutual termination of the contract, on commercial terms, the details of which, remain confidential between the parties, but which provide substantial compensation to TfGM in respect of the costs incurred and which will enable TfGM to develop a Smart Ticketing System with alternative providers.”

Smart-ticketing is available on Greater Manchester’s Metrolink but only to concessionary card holders- of which there are 500,000. Rails, buses and trams are expected to offer the electronic payment service as soon as a new contractor can deliver an appropriate system. However, there is no suggestion as to how long this may take.

The roll out of tap-to-pay technology across TfGM comes in light of Chancellor George Osborne’s promise to modernise the region as a ‘Northern Powerhouse’.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Yet constant delays and electrification challenges on the TransPennine rail network, which runs between northern England’s major cities and central Scotland, have resulted in slow progress and unreliable services for commuters.