ABN AMRO has gone live with Temenos Payments in Hong Kong to power real-time payments and improve the customer experience.

Temenos Payments provides a single, global platform that enables ABN AMRO to expand and onboard new countries quickly.

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And according to Temenos, ABN AMRO also significantly improves straight through processing (STP) rates through advanced exception handling.

ABN AMRO first deployed Temenos Payments in 2015. This provides a single global universal payments platform for high value payments in corporate banking, Temenos Payments is already live in Germany, UK, Belgium, Australia and now Hong Kong.

Temenos Payments: future-proofing ABN AMRO growth

Specifically, it continues to future-proof ABN AMRO’s growth. Moreover, it enables the bank to deliver seamless payments experiences to customers with faster time to market.

ABN AMRO’s strategic co-development relationship with Temenos for global payments forms part of the bank’s international IT strategy. That is designed to maximise re-use and drive simplicity.

The strategy seeks to incorporate one Operating Model, one Application Landscape, one Code Base and one Technical implementation for the international branches supporting multiple business lines.

ABN AMRO  & Temenos: next up Singapore & China

ABN AMRO plans to go live with Temenos Payments in Singapore and China ahead of the SWIFT ISO20022 payments deadline.

“We are delighted to continue this long-standing partnership with Temenos. Together we are taking our international payments strategy to new markets and geographies. We experienced yet another smooth go-live, working closely with the teams on both sides,” says Alex Room, Product Owner Payments, ABN AMRO International Core Banking.

Room adds: “Running the Temenos Payments platform across our international locations, we can harmonise our IT infrastructure. Temenos Payments plays a vital role in future-proofing our international payments strategy. Continuously evolving regulatory demands and rapid technological advancements demand agility and continuous innovation.”

Steen Jensen, MD Europe, Temenos, says: “We are excited to support ABN AMRO as it expands its reach across regions. Our mission is to provide banks with the richest, packaged functionality and the most advanced cloud-native, cloud-agnostic software.

“This helps banks continuously innovate and underpins radical growth. ABN AMRO has a single, state-of-the-art payments platform and benefits from economies of scale and improved STP rates. With our advanced technology, we enable the bank to stay at the forefront of payments product innovations. And deliver outstanding digital experiences to its customers.”