TNT Express Services UK & Ireland has selected US-based software provider Aperta to deliver payment solutions for the accounts receivable side of the business.
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TNT will now have automatic processing of the majority of its transactions, automated customer payment detail recognitions and reconciliation of cheque and BACS payments among other solutions.
Paul Bennett, TNT’s project manager said: "Having done our homework it was relatively easy to convey our detailed requirements to Aperta who worked with us to deliver a tailored solution to meet our needs".
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By GlobalDataGary Billington, central administration services manager at TNT, said: "Before introducing the Aperta solution, processing would normally take all day to complete, it was very labour intensive.
"The vast majority of payments are allocated automatically, enabling us to remain up to date all the times of the month and spend quality time on the exceptions."
According to a TNT-Aperta case study produced by the new partners, the number of reconciliation errors has been reduced, manual processes have been largely removed and customer queries on their payments can be responded to across the enterprise in real time.
The move can be seen as part of TNT strategy in keeping up with a high volume of cheque and BACS payments in the UK.
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